Introducing door-to-door Passenger Experience Platforms for airlines on the Aircraft Commerce Conference

Passengers' experience with airlines starts from the moment of decision to purchase a ticket and continues until arrival at destination. It is therefore important to create a positive environment for passengers from their pre-travel phase.

Passenger experience starts on-ground

Passengers' experience starts from the moment of decision to purchase a ticket and continues until arrival at destination. 

 

In fact, there are usually many important steps a passenger has to take to plan the journey, and the list increases when we talk about airplane travels: from calculating the best time to leave for the airport, to finding exact information about the flight, gate or time until boarding and much more.

It is therefore important to create a positive environment for passengers from their pre-travel phase: it defines how they will experience the whole journey, as well as it reflects the amount of care a transport operator puts into making travelling comfortable along customers' touchpoints.

 

A door-to-door solution for airlines

 

At Passengera, we have focused our efforts to provide a wide variety of solutions for passengers all the way door-to-door in the segment of trains, buses and vessels with great results, supporting transport operators to improve overall customer satisfaction and retention.

 

In the same way, we believe also airlines should benefit from improved passenger experience – not only on board, but starting from the ground: that's why Passengera was invited to the Aircraft Commerce expo to present an innovative solution.

 

During Wednesday's Aircraft Commerce‚s virtual conference, we will present how both passengers and transport operators can benefit from Passengera‘s “Passenger experience platforms”. As well as how a structured and sophisticated solution allows airlines to better communicate to their passengers, support them with targeted services and tailored experiences, while creating additional ancillary revenue for transport operators.

 

 

This and much more, next Wednesday (November 18)  online, at the Aircraft Commerce – Virtual Conference, where our CEO Jan Kolář will discuss the importance of “Passenger experience Platforms from the Ground Up – Thinking Outside The Tube” – and how at Passengera we commit to providing innovative technological solutions for transport operators and their passengers, by focusing on technological solutions from strategy to the smallest details. 

 

Get your tickets now or reach out to us, to learn more about how we can help you improve your passengers' experience!